Miss Shouq
Patient Coordinator
Miss Shouq is the welcoming voice and dedicated point of contact for patients and families at Tarabichi Mondy Cochlear Implant Center. She coordinates each phase of your care pathway—from initial hearing assessments and surgical consultations to activation schedules and ongoing rehabilitation—ensuring seamless visits, timely documentation, and attentive support every step of the way.
Miss Shouq
Patient Services Coordinator
How Miss Shouq Assists You
Dedicated administrative guidance designed to make your journey to better hearing clear, comfortable, and organized.
Appointment Scheduling
Coordinating diagnostic evaluations, ENT consultations, and follow-up speech therapy sessions.
Care Pathway Navigation
Guiding patients step-by-step through assessment, candidacy, surgery, and rehabilitation.
Family Communication
Serving as your dedicated point of contact for clinical schedules, inquiries, and logistics.
Miss Shouq’s Role & Responsibilities
As Patient Coordinator at Tarabichi Mondy Cochlear Implant Center, Miss Shouq ensures every individual and family experiences an organized, transparent, and comforting cochlear implant journey from consultation to long-term rehabilitation.
- Initial candidacy evaluation bookings
- Surgical slot & hospital coordination
- Post-activation mapping schedules
- Long-term audiological follow-ups
- Bilingual patient orientation (Arabic & English)
- Direct WhatsApp and telephone helpline
- Pre-operative preparation instructions
- Family expectation and timeline briefings
- Insurance pre-authorization submissions
- Government subsidy & medical aid paperwork
- Audiological report tracking & distribution
- Medical records confidentiality management
- Surgeon & audiologist clinical liaison
- Post-operative speech therapy handovers
- Device supply & spare parts logistics
- Patient feedback & satisfaction monitoring
Guided Throughout Every Milestone
From your initial inquiry through your child or family member's speech rehabilitation, Miss Shouq coordinates with our surgeons, audiologists, and hospital staff.
Initial Contact
Reviewing referral notes, gathering previous hearing tests, and booking the first diagnostic assessment.
Candidacy Workup
Arranging ENT evaluations, imaging scans, and audiometric verification in synchronized appointments.
Procedure Preparation
Securing surgical clearances, confirming hospital logistics, and briefing the patient's family.
Lifelong Follow-Up
Tracking activation milestones, mapping sessions, and coordinating regular speech therapy sessions.
The Patient Care Pathway
A coordinated, step-by-step cochlear implant journey at Tarabichi Mondy Cochlear Implant Center in Abu Dhabi. From comprehensive assessment through surgery, activation, and lifelong auditory rehabilitation.
Miss Shouq
Patient Coordinator
Your Personal Care NavigatorNavigating hearing healthcare requires clear communication and gentle guidance. Miss Shouq oversees your appointments, insurance coordination, and clinical timelines from day one.
Dedicated Single Point of Contact
Miss Shouq coordinates every clinical visit, imaging order, and documentation step so families never feel lost.
Multidisciplinary Consensus
Surgeons, audiologists, and speech therapists collaborate on tailored care plans for each patient.
Clear Milestone Tracking
Structured guidance from candidacy assessment through long-term processor maintenance in Abu Dhabi.
Seven Milestones of Your Care
Every stage is medically guided by our ENT surgeons, audiology specialists, and speech therapists.
Assists with diagnostic scheduling, file intake, and insurance prior-authorization inquiries.
Coordinates medical imaging appointments (CT/MRI) and centralizes clinical records.
Guides patient through hospital admission paperwork, pre-surgical prep, and timeline clarity.
Schedules the switch-on appointment and prepares orientation resources for the family.
Monitors regular mapping calendars and manages processor accessory requests.
Aligns therapeutic session schedules with school, work, or family commitments.
Serves as your dedicated single point of contact for routine checkups, parts, and clinical questions.
Ready to Discuss Cochlear Implant Candidacy?
Schedule a clinical assessment with our multidisciplinary team at Tarabichi Mondy Cochlear Implant Center in Abu Dhabi. Miss Shouq and our care team will assist you with every preparatory step.
Take the first step toward comprehensive hearing care in Abu Dhabi
Our specialized team of ENT surgeons, audiologists, and speech therapists provides coordinated guidance from clinical assessment through long-term rehabilitation.
Coordinated Consultations
Comprehensive evaluations tailored to each patient
Dedicated Specialist Team
Experienced ENT surgeons & certified audiologists
Patient Coordination
Attentive guidance across every step of your journey